If you have an electrical emergency or need to report a power outage, please call our office at 800-432-2285 where representatives are available to assist you 24 hours a day, seven days a week. You can also report or check the status of outages through SmartHub.
For all other inquiries, please reach out to us via the form below and someone will get back to you as soon as we can during office hours.
Office hours:
Lobby Hours: Monday-Thursday 7 a.m. – 4 p.m. and Friday – closed (by appointment only)
Business Hours: Monday -Thursday 7 a.m. – 4 p.m. and Fridays 7 a.m.-11 a.m.
Toll free office: 800-432-2285
Local Cresco: 563-547-3801
Local Rushford: 507-864-7783
2026 Offices Closed
January 1 – New Year's Day
March 5 – Employee Development Day
April 3 – Good Friday
May 25 – Memorial Day
June 4 – Employee Development Day
July 3 – Independence Day Observance
September 7 – Labor Day
September 10 – Employee Development Day
November 26-27 – Thanksgiving Holiday
December 15 – Employee Development Day
December 24-25 – Christmas Holiday
December 31 – New Year’s Eve, Close at 11 a.m.
January 1 – New Year's Day 2027