Skip to main content

Call our office: 800-432-2285    Pay by phone: 877-853-6517

Pay Now
Load Control Status
Contact Us
Rebates
Outages
Home
Menu
  • Home
  • Member Center
    • Paying your bill
      • Budget billing
      • SmartHub
      • How to pay your bill
    • About MiEnergy
    • Utility Scams
    • Your account
      • Capital credits
      • Complaint procedure notice- IA
      • Meter reading- Iowa
      • MyMeter
      • Rates
      • Forms
    • Energy assistance
      • Cold weather rule- MN
      • Customer rights & responsibilities- IA
      • LIHEAP- Iowa
      • Military personnel law- MN
      • RECare
  • Community
    • GreenTouch
    • Operation Round Up
    • Scholarships
    • Youth Tour
    • Economic Development
  • Electric Service
    • Electric service
    • Cable locating
    • Easement confinement/release request form
    • Energy assessments
    • Outdoor lighting
    • State inspectors
    • Structure moving
    • Tree trimming
  • Programs and Products
    • Programs
      • Community Solar
      • Co-op Connections
      • Evergreen
      • Member-owned generation
      • Electric Vehicle Charging
      • Summer shift
    • Products
      • Security systems
      • Water heaters
  • Energy Efficiency
    • DIY Energy audits
    • Energy savings guides
    • Heating & Cooling
    • TSE Energy Solutions
    • Load management
    • Rebates
  • News & Education
    • News
      • News releases
      • MiNews
      • Annual reports
      • Bill inserts
      • Living with Energy in Iowa
    • Education
      • Renewable Energy
      • Grassroots/Legislative
      • Electric safety
      • Stray voltage guides
      • KidsZone

Complaint procedure notice- IA

Question or complaint?

There may be times when you have a question regarding your electric service or the bill you receive from MiEnergy Cooperative. Or maybe you have a complaint; if so, we would like you to know how to contact us.

You can contact us:

Visit our office at 24049 State Highway 9, Cresco, Iowa

Mail: PO Box 90, Cresco, Iowa

Call: (800) 432-2285

Or email our office.

If your compliant is related to MiEnergy Cooperative's service rather than its rates, and MiEnergy does not solve your complaint, you may request assistance from the Iowa Utilities Board:

Mail: 1375 E. Court Avenue, Room 69, Des Moines, Iowa 50319-0069

Call: (877) 565-4450 or (515) 725-7321

Email: customer@iub.iowa.gov

Back to Top

Follow Online

©2021 MiEnergy Co-op. Minnesota. Iowa. My electricity. My cooperative..

  • Home
  • Member Center
    • Paying your bill
      • Budget billing
      • SmartHub
      • How to pay your bill
    • About MiEnergy
    • Utility Scams
    • Your account
      • Capital credits
      • Complaint procedure notice- IA
      • Meter reading- Iowa
      • MyMeter
      • Rates
      • Forms
    • Energy assistance
      • Cold weather rule- MN
      • Customer rights & responsibilities- IA
      • LIHEAP- Iowa
      • Military personnel law- MN
      • RECare
  • Community
    • GreenTouch
    • Operation Round Up
    • Scholarships
    • Youth Tour
    • Economic Development
  • Electric Service
    • Electric service
    • Cable locating
    • Easement confinement/release request form
    • Energy assessments
    • Outdoor lighting
    • State inspectors
    • Structure moving
    • Tree trimming
  • Programs and Products
    • Programs
      • Community Solar
      • Co-op Connections
      • Evergreen
      • Member-owned generation
      • Electric Vehicle Charging
      • Summer shift
    • Products
      • Security systems
      • Water heaters
  • Energy Efficiency
  • News & Education
    • News
      • News releases
      • MiNews
      • Annual reports
      • Bill inserts
      • Living with Energy in Iowa
    • Education
      • Renewable Energy
      • Grassroots/Legislative
      • Electric safety
      • Stray voltage guides
      • KidsZone